Submit a Deletion Request
In accordance with the Google Play Developer Policy and statutory privacy regulations, you may request the deletion of your account and associated personal data at any time. We verify account ownership and process approved requests within 7 business days.
Permanent Deletion Policy & Scope:
• What is Deleted: User credentials, display name, email, surveyor identity, project submissions, GPS coordinates, media attachments, and authentication sessions are permanently wiped.
• Processing Timeline: Verified requests received through this portal are processed within 7 business days. Immediate in-app deletion is also available for SurveyOg Pro via Settings > Danger Zone > Delete Account Permanently.
• Statutory Retention: Where required by law (e.g. tax, accounting invoices for paid subscriptions, or fraud prevention), limited records may be archived in restricted format for the statutory limitation period, then destroyed.
• Alternative Contact: You may also email our Data Protection Officer directly at d.raj.fulwa@gmail.com.